FAQ's

How long has your staff been employed?

Staff Retention is a cornerstone of the Grandma's House philosophy.  We have staff who have been with us over 20 years!  Through incentives, tuition reimbursement, and annual raises, Grandma's House continually strives to improve staff retention and will continue to do as much as possible to recruit, train, and retain qualified teachers.

All teachers at Grandma’s House are working towards obtaining their 4-Year degrees in Early Childhood Education.  This also strengthens our retention and enhance our programs.

 

How often do you sanitize the toys?

Toys are sanitized daily with a chlorine bleach solution to curb the spread of germs.  Eating surfaces are washed and sanitized before and after each use.

 

Do you really allow the children to serve themselves?

Of course!  The children all eat lunch together with their teacher.  Lunch is served family-style, in serving bowls.  The children serve themselves and pass the bowl to their friend.  Children then clear their places when they are finished, scraping their plates, stacking plates and milk cups, and throwing away their napkins.

 

How do you get all of the children to sleep at the same time?

Children under the age of two are cared for on individual schedules so sleeping times in those classrooms vary according to the needs of the children.  However, after a busy morning, the older children settle down for naps shortly after they eat lunch.  Teachers play quiet music, rub backs, and VOILA-everyone is fast asleep!

 

Do your centers lock their doors?

Grandma’s House has always had an open-door policy; inviting and welcoming parents and visitors to our centers any time, any day.  We rely on our well-trained staff to stop and question any unfamiliar faces in our centers.  Unfortunately, as a result of the world we live in today, Grandma’s House has installed keypads on all entry doors so the doors are locked 24-7.  We still rely on our teachers to be extra vigilant because the safety of your children and our staff is our number one priority.  Our teachers will also continue to ask unfamiliar adults for a picture ID if they are picking up children.

 

How do you bill us?

Tuition is due in advance of attendance.  Grandma's House is not setup to “bill” parents.  You may pay weekly, bi-weekly, or monthly; whatever is most convenient for your family.

 

Can my child attend kindergarten three days a week?

Unfortunately not.  In order to ensure continuity in the program, children enrolled in the Kindergarten program are required to attend four days per week, Monday through Thursday.  Friday is an enrichment day for children attending five days per week.  Children may attend a half-day (e.g. 8:00 a.m. – noon), if preferred.

 

What is YoungStar? What does a 5 STAR rating mean?

YoungStar is a program of the Department of Children and Families created to improve the quality of child care for Wisconsin children. YoungStar:

• Evaluates and rates the quality of care given by child care providers.

• Helps parents choose the best child care for their children.

• Supports providers with tools and training to deliver high quality early care.

• Sets a consistent standard for child care quality.

A 5 STAR provider meets the highest levels of quality standards.

 

What is NAEYC Accreditation?

Early Childhood Programs accredited by the National Association for the Education of Young Children (NAEYC) have voluntarily undergone a comprehensive process of internal self-study, invited external professional review to verify compliance with the Criteria for High-Quality Early Childhood Programs, and been found to be in substantial compliance with the Criteria.  The program standards and accreditation criteria are based on a conceptual framework with four areas of focus: Children, Teaching Staff, Administration, and Family & Community Partnerships.

When you choose a NAEYC-Accredited program, you are joining a program that has demonstrated its commitment to excellence in early childhood education. You have high expectations... and so do we.

 

What if my child is too sick to go outside?

We go outside twice a day, weather permitting.  Children under the age of 2 can go outside as long as it is above 20 degrees, and for the children over the age of 2 as long as it is above zero.   If a child is too sick to go outside, they are too sick to be at the center for the day.

Grandma’s House Corporate Office ~ 3150 N. Brookfield Road, Brookfield, WI 53045

Office: 262-790-9262 ~ Fax: 262-790-9269 ~ Email: info@grandmashouse.org